Contracts Manager

Looking for an exciting and rewarding career?

theidol.com is looking for a Contracts Manager to manage the lifecycle of commercial contracts, ensuring value and compliance across the business.

The Idol is an award-winning, rapidly growing tech company based on the edge of the Lake District National Park in Cumbria. It’s the ideal setting to get out, enjoy a walk, be inspired, and conceive our next innovative product or solution. We’ve been leading online innovation since 1999 and specialise in creating cutting-edge web applications and solutions for customers and businesses of all sizes.

We are part of the Legal & General Group and partner with household brands such as Go.Compare and ComparetheMarket. We pride ourselves on innovation and early adoption of new technologies and working practices.

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If you feel you have the skills and experience required to join the team at theidol.com, please send us your CV, contact details and a short statement about you and your suitability for the role.

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Overview

Reporting to our Finance and Risk Director, you’ll work under the professional supervision of L&G Group Legal, and closely with our Commercial and Growth Director and their senior team, to oversee the full lifecycle of commercial contracts, ensuring compliance, managing risk, and supporting the Company’s strategic objectives.

Principle accountabilities

Under the professional supervision of L&G Group Legal, draft, review, and negotiate a wide range of commercial contracts including supplier agreements, service contracts, NDAs, and licensing agreements obtaining legal advice and guidance as required to comply with Group policy.
Ensure all contracts comply with company policies, legal requirements, and risk management standards.
Monitor contract performance and identify potential risks in contractual arrangements, escalating where appropriate to ensure fulfilment of contractual obligations and protection of the business.
Maintain a centralised contract repository and manage contract lifecycle processes, including renewals, expirations, and obligations tracking.
Support contract dispute resolution liaising with L&G Group Legal and/or external counsel as required.
Prepare, develop and implement contract management policies, templates, and best practices under supervision from L&G Group Legal.
Provide training and support to business units on contract processes and risk awareness.
Monitor and interpret company policies, recommending or implementing updates where necessary to improve contract management and compliance.
Develop and maintain communication channels with internal and external stakeholders and subject matter experts to ensure clear understanding of contractual obligations, provide contractual guidance and advice, and support effective decision-making.
Consider, relevant to the role, the needs and objectives of all our customers, including vulnerable customers, to ensure that they receive good outcomes.

Person specification

Knowledge, experience and qualifications

Degree level qualification in Law or related field, or working towards such, is preferred.
Knowledge of commercial contract management processes, best practices, and risk management principles.
Proven experience in contract management, working with a legal team, or senior commercial roles.
Understanding of the key issues and challenges affecting contracts in a commercial environment within the financial technology environment.
Experience providing practical guidance and advice on contract matters to internal stakeholders.
Proficient in contract management systems and Microsoft Office Suite.

Behaviours

Communicates clearly and concisely in English, adjusting the content and delivery according to the needs of the audience.
Commits together by engaging effectively with internal and external stakeholders, partners and suppliers to work collaboratively, build positive relationships across teams and with external partners.
Acts decisively to take ownership of tasks and delivers results within agreed deadlines.
Challenges positively to proactively identifying risks and opportunities, offering practical solutions.
Adapts flexibly to changing and multiple priorities, showing resilience in dynamic and fast moving environments.
Maintains high standards of integrity and confidentiality.
Committed to continuous improvement and sharing best practice.
Interprets, evaluates, and manages contract information accurately and efficiently.
Acts to deliver good outcomes for customers.

Further information

This is a full-time Monday to Friday role working an average 37.5 hours per week.
Hybrid flexible home/office working is supported. There is a requirement to attend the office in Cumbria approximately twice a month or as frequently as required to meet the role requirements (expenses will be provided depending on your location).
Salary from £55,000 depending on experience, 25 days holiday plus public holidays, plus performance related bonus, enhanced pension, and generous private medical, family, sickness and insurance benefits, and share schemes.
Closing date for applications: Monday 22 September @ 9:00
Interview date: Thursday 25 September (in person in Penrith preferred).
A full role profile can be downloaded -here

Over to You

If you have a genuine enthusiasm and an ability to quickly adapt to new technologies, you may be just what we’re looking for!

Apply here...

What’s in it for you?

Your Money

Taking care of your financial wellbeing, and making your money go further.

Performance bonus

Annual bonus based on individual performance.

Yearly pay increases

We review your salary annually, to make sure we’re paying you fairly.

Pension scheme

Up to 10% employer pension contribution.

Share scheme

Access to our Legal & General share schemes.

Your Health

Taking care of your physical and mental wellbeing.

Work life balance

Hybrid home or office working to help strike the perfect balance for you, while supporting your expenses to visit the office.

Health and Dental Insurance

Access to private medical plans for you and your family.

Employee Assistance Programme

Free, day-to-day wellbeing and counselling service.

Virtual GP

Fast and direct access to a Virtual GP and Mental Health service.

Tailored office environment

Life at Team Idol.

Social events

Exceptional events delivered by our social committee team.

Breakout rooms

Spacious meeting rooms and breakout areas.

Drinks and snacks

Complimentary hot and soft drinks, free fruit and a lunch allowance while at the office.

Free parking and charging

Access to electric charging points and no need to worry about parking charges!

Your life

Protecting you and your family.

Death in service insurance

Insurance to protect you and your family at 8 times your salary.

Holidays

Generous holiday allowance and the ability to buy and sell holidays according to your needs.

Work+Family Space

Access to advice, guidance, resources to balance work and caring responsibilities.

Income protection

Support if you are unable to work in the long-term due to illness or injury.

Where we are

Based in Eden Business Park, our modern office space reflects our culture and how we want to work. Step outside and you’re instantly looking out onto the Thacka Beck Nature Reserve.

We love where we live and we’re proud to remain a homegrown Cumbrian technology business. This pride extends to embracing our role in the community to champion, inspire and develop digital skills.

What to expect

We create a rewarding working environment for our teams to develop, collaborate and enjoy. Expect high energy, creative flair, attention to detail and an embraced adoption of new technologies.

Working in agile development squads, our teams freely exchange ideas and expert knowledge - sharing this both with each other and our clients. This approach encourages for continuous improvement, ensuring the projects we deliver are as truly considered and innovative as possible.

Find your balance

Adopting a healthy work life balance is an essential part of our culture. We offer flexible working hours, remote or blended home/office working, as well as funded social events.

Our modern, custom-built office is the perfect working environment for our teams, with spacious social working areas, free hot/cold drinks and fresh fruit. Facilities include an on-site gym, showers and table tennis.

Challenge yourself

Continuous professional development is more to us than ticking a box. It underpins our approach and belief in the value of personal and professional growth.

Training is accessible to everyone in all roles and across all levels, enabling you to develop and deliver your best work with us.

Working with you, we’ll identify and build a tailored development plan. Training opportunities include short courses and bootcamps, through to apprenticeships and industry-recognised qualifications.

You’re in good company

It’s important, dare we say essential, to enjoy what we do and have fun at work. Our staff-led social events team organises exceptional social events, including Christmas parties, axe-throwing, cheese and wine evenings, bake off events and even trips to the Crystal Maze!

Our annual summer party brings everyone together in the heart of the Lake District for an evening of live music, free food and drink.