Looking for an exciting and rewarding career?

Team Idol are expanding and looking for a software tester to join our team with remote or flexible home/office working supported.

Let us introduce ourselves…

Our story began back in 1999, as a start-up technology company specialising in providing online life insurance. Fast forward to today, with lots of new faces, great summer parties and many lessons learnt along the way -theidol.com has grown rapidly, now employing a 70+ strong workforce. We have diversified into a range of insurance products including travel, pet and group life insurance. Our expertise in building great technology and has earned us strong partnerships with household name comparison websites, making us the single largest provider of travel insurance in the UK.

Described as ‘one of the county’s most forward-thinking employers’, our roots are firmly planted in Cumbria. We’re proud to call it home.

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If you feel you have the skills and experience required to join the team at theidol.com, please send us your CV, contact details and a short statement about you and your suitability for the role.

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What can we do for you?

At theidol.com, we like to look after our team. Join us and take advantage of amazing employee benefits such as:

  • Flexible working hours.
  • Christmas bonus and annual bonus based on company performance.
  • Death in service life insurance benefit of 8x salary.
  • Cigna Health Insurance.
  • Generous pension scheme with up to 10% employer pension contribution.
  • Access to Legal & General’s share schemes.
  • A modern, custom built office with free parking.
  • On site gym and recreational activities including pool and table tennis.
  • Free tea, coffee, soft drinks and fresh fruit.
  • Exceptional events delivered by our social committee.

employees playing table tennisemployee on a exercise bike
Life at theidol.com
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As a software tester, working under the direction of our Test Manager, you will work within a team of other talented people testing innovative and challenging solutions as part of an agile squad. Your day-to-day life as part of Team Idol will look a little like this…

  • Producing, maintaining and improving testing plans and test cases.
  • Analysing test output and producing test reports.
  • Testing the solutions delivered by the development team for accessibility, usability and inclusion.
  • Identification, reporting and tracking the resolution of defects.
  • Communicating testing methodologies and strategy to your team members.

Beneficial skills
  • ISTQB (or similar) certification or progress towards a recognised qualification in software testing would be beneficial.
  • Experience of working with test automation tools.
  • Experience of markup and programming languages such as JavaScript/Node.js, HTML & CSS.
  • Ability to work with medium to large volumes of data, performing calculations and formatting the data for various systems.
  • Experience with Agile project delivery methodologies.
  • An eagerness to learn and adapt to new practices and tools.
  • Documentation, analysis and reporting.
  • Ability to manage test scripts through tools such as Git or SVN.
Don’t worry if you don’t tick all the boxes! If you think you'd be a valuable addition to our team, please get in touch. We work with people, not C.Vs.
Have you got what it takes?
The below aptitudes will help you thrive in this role and reach your full potential:
  • Attention to detail – to identify issues and bugs, including those that aren’t quite so obvious.
  • Excellent communication skills – we’re a talkative bunch, so effective communication is vital.
  • Ambition – we do our best to create a culture of continuous improvement, so we can get the best out of our people. An appetite for ongoing learning and personal growth is a must.
  • Driven by delivery – we don’t like to micro-manage our staff. You will be given the freedom to self-manage your workload to continually meet agreed deadlines.
  • Multi-tasking – technology doesn’t stand still and neither do we. An ability to juggle several projects and prioritise demands is key.
  • Analytical skills – to collect information, categorise data, review results to identify patterns and trends.
What experience do you need?

The right fit for our team is every bit as important as the letters after your name or the years of experience under your belt. Some knowledge of programming would be beneficial however, including an understanding of programming languages. Previous employment that included elements of software testing may also be considered. This could include:

  • Identifying and recording of defects.
  • User accessibility and/or user experience which may include visual and motor skill impairment.
  • Working with medium to large volumes of data, performing calculations and changing the format of data.
  • Knowledge or experience of using a range of internet browsers across multiple operating systems and devices (phones, tablets, personal computers).
  • Experience in programming automated and robotic software for testing.

Bonus points for…

  • ISTQB (or similar) certification or progress towards a recognised qualification in software testing would be beneficial.
  • Experience of programming languages JavaScript/Node.js.

Don’t worry if you don’t tick all the boxes! If you think you'd be a valuable addition to our team, please get in touch. We work with people, not C.Vs.

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What’s in it for you?

Health & Wellbeing

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Work life balance

With flexible home or office working to help you strike the perfect balance for you.

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Onsite gym & Table tennis

Work up a sweat between meetings.

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Communal bicycles

Ditch the car and take a trip into town.

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Holidays

Including a day off for your birthday!

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Private medical insurance

Access to private medical and dental care.

Financial benefits

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Annual bonus

Generous Christmas bonus and an annual bonus based on company performance.

Yearly pay increases

We review your salary annually, to make sure we’re paying you fairly.

Death in service

We look after our employees with group life insurance.

Pension scheme

Up to 10% employer pension contribution.

Share scheme

Access to our Legal & General share scheme.

Tailored office environment

Social events

Exceptional events delivered by our social committee team.

Breakout rooms

Spacious meeting rooms and breakout areas.

Drinks and snacks

Complimentary hot and soft drinks, as well as free fruit.

Free parking

No need to worry about parking charges!

The Idol office

Where we are


Based in Eden Business Park, our modern office space reflects our culture and how we want to work. Step outside and you’re instantly looking out onto the Thacka Beck Nature Reserve.

We love where we live and we’re proud to remain a homegrown Cumbrian technology business. This pride extends to embracing our role in the community to champion, inspire and develop digital skills.

What to expect


We create a rewarding working environment for our teams to develop, collaborate and enjoy. Expect high energy, creative flair, attention to detail and an embraced adoption of new technologies.

Working in agile development squads, our teams freely exchange ideas and expert knowledge - sharing this both with each other and our clients. This approach encourages for continuous improvement, ensuring the projects we deliver are as truly considered and innovative as possible.

designer workingchatting over lunch
pool table in the officeperson working on computer

Find your balance


Adopting a healthy work life balance is an essential part of our culture. We offer flexible working hours, remote or blended home/office working, as well as funded social events.

Our modern, custom-built office is the perfect working environment for our teams, with spacious social working areas, free hot/cold drinks and fresh fruit. Facilities include an on-site gym, showers and table tennis.

table tennis in the officecycling in to the office

Challenge yourself

Continuous professional development is more to us than ticking a box. It underpins our approach and belief in the value of personal and professional growth.

Training is accessible to everyone in all roles and across all levels, enabling you to develop and deliver your best work with us.

Working with you, we’ll identify and build a tailored development plan. Training opportunities include short courses and bootcamps, through to apprenticeships and industry-recognised qualifications.

customer services on the phonediscussing work

You’re in good company


It’s important, dare we say essential, to enjoy what we do and have fun at work. Our staff-led social events team organises exceptional social events, including Christmas parties, axe-throwing, cheese and wine evenings, bake off events and even trips to the Crystal Maze!

Our annual summer party brings everyone together in the heart of the Lake District for an evening of live music, free food and drink.